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Top support answers

  • How does the API work: create API key -> call POST /v1/response with character + messages -> reuse session_id.
  • Where to set system instructions: Dashboard -> Bot -> AI Engine -> Behavior (systemInstructions, max 8000 chars).
  • Plan limits: Free 50/4096, Plus 75/8192, Pro 100/16384, Ultra 150/32768 (context/max tokens).
  • Full tier matrix (verbs/msg-min/context/max-tokens): Free 5/20/50/4096, Plus 10/40/75/8192, Pro 20/100/100/16384, Ultra 40/unlimited/150/32768.

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Product basics

Yes. Private verbs are only accessible by the owner. Public verbs can be discovered and used by others.
Credits cover model inference and processing. Longer context and larger outputs consume more.
Yes. Use the public API at api.verba.ink with your API key.
API access is available on all plans. Limits and model availability vary by tier.

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Discord FAQ

In server channels, the bot replies when mentioned, when channel is marked AI-enabled, or when a training keyword rule triggers.
Use /activate-channel in that channel.
Use /remove-channel.
Server reset requires admin/server-owner/bot-owner permission.

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Memory and knowledge FAQ

Memory is compact persistent facts; knowledge entries are richer structured references/lore.
Up to 50 entries.
Yes, with Auto Memory enabled and instructions configured.
Improve knowledge entry quality (clear title/category/content), reduce ambiguity, and add training examples for recurring question patterns.

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API FAQ

Create an API key, call POST /v1/response for text (or POST /v1/image for images), and reuse session_id for follow-up context.
Use Authorization: Bearer vka_... or x-api-key.
Reuse session_id to preserve context for the same caller + character.
Yes with stream: true on /v1/response (tier restrictions apply).
No. Character system/personality is applied automatically.
Max 60 messages, max 4000 chars per message, max 20000 total chars, max 4 image URLs, and max 128 chars for session_id.
Up to 3 active API keys per account.

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Plans and premium FAQ

Streaming is available on Plus, Pro, and Ultra. Free plan streaming requests are rejected.
Free: 5, Plus: 10, Pro: 20, Ultra: 40.
Yes. Plan tier sets max model context and max response tokens.
See the Plans and limits guide for complete tier-by-tier details.

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Account and security FAQ

Up to 3 active keys per account by default.
Yes. You can disable it from settings after verification.
Not while an active paid Patreon subscription is still linked.

Troubleshooting

Fix connection, timeout, and no-response issues.

Question Bank

Larger question-driven reference generated from backend/frontend behavior.

Plans and limits

Premium tiers, usage limits, streaming, and allowances.