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First check service status. Then try one simple request and note the error. Repeated retries can make a rate limit last longer.

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No reply

  • Is the Verb connected and available in this conversation?
  • Are you mentioning it, messaging it directly, or using an activated channel?
  • Are DMs or the command disabled in the integration settings?
  • Is the selected model available to the plan, with credits remaining if required?
A public profile doesn’t automatically connect a platform. An expression toggle doesn’t grant platform permissions.

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Discord

Bot offline: check the connected token and required intents. If you reset the token in Discord, replace it in Verba too. Command missing: check its toggle and, for custom commands, save the project. Newly synced Discord commands may take a moment to appear. Message or action fails: check channel access and permissions for attachments, reactions, polls, roles, or voice. The bot cannot manage roles above its highest role. Joins voice but stays silent: confirm Ultra access, Voice Engine settings, and permission to connect and speak.

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Builder

Check that the trigger is connected all the way to the intended actions. Options alone don’t send a response; add a connected message block when people should see output. Save manual edits, then test in Discord. A preview shows the layout or draft, not final AI wording or a completed live action. Check channel IDs, variables, templates, and target event flows still exist. Review failed agent runs before retrying. If the agent is unavailable, contact support; there’s no user-side database setting to change.

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Image generation

Check Image Engine is enabled, the selected model is available, and the account has image allowance and any required credits. Try one clear prompt without a reference. If that works, try a smaller reference or a link the service can actually access. Private, expired, or unsupported image links may fail. Gallery only contains new, successfully saved generations; it doesn’t import older images automatically.

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Other integrations

Select Start in the bot’s private chat, check Direct Messages is enabled, and confirm the token is current. In groups, test a command or reply first and review Telegram privacy mode if ordinary messages are invisible.
Check the connection on the WhatsApp page. Use /status to see the selected Verb and /switch if the wrong one is answering. Complete the authorization link if setup is unfinished.
Confirm installation in the right workspace and invite the app into the channel. Check the required capability is enabled and any additional permission approval is complete.
Complete both broadcaster and bot authorizations using different accounts. Check Twitch permissions and channel eligibility for polls or stream actions.
Check the inbox is resumed, the address matches the current vanity, the sender hasn’t unsubscribed, and the account’s daily email allowance remains. Automated emails and unsafe attachments may be filtered.

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Login and rate limits

For email login, check spam and open the newest sign-in link. For 2FA, check your authenticator’s clock or use an unused backup code. If Discord sign-in or another service reports a rate limit, wait for the stated retry time. Don’t repeatedly reload or authorize; both Verba and connected services have limits.

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Plan or credits missing

Confirm the payment completed and the correct Patreon membership is linked. Refresh Billing. Buying credits doesn’t unlock plan-only features. If a charge or allowance looks wrong, contact support with the transaction or request details.

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Still stuck?

Send support the page or integration, Verb name, timestamp and timezone, action you tried, and a screenshot of the error. Include a request ID if shown. Never include bot tokens, API keys, sign-in links, or passwords.